Terms and Conditions

Courses 

  • Classes are booked in blocks of 6 weeks and are non-transferable. 
  • Single classes cannot be booked, except for the workshops offered. 
  • If you cannot see a particular day or evening class available on the booking page, it may be because that class is full.
  • We have a no refund policy once the course has started

Minimum Number of Participants

  • The minimum number of participants for a class to is 3
  • We reserve the right to cancel the class if not enough students are attending and two alternative start dates will be offered.
  • We will not refund students that refuse the alternative dates provided, however a coupon for the same value will be issued. 
  • The coupon has three months validity.
  • Classes that do not reach the required number of participants will be cancelled, and a full refund will be issued.

Payment and bookings

  • Courses can be booked via the website in full at checkout. 
  • Payment in cash is NOT accepted.
  • Payment on the start day will not be accepted, and your space may be offered to someone else if payment is not received a week prior to the start.

Gift Vouchers

  • Vouchers can be purchased are valid for 1 months from the date of purchase but can be extended to a maximum of two months by contacting the tutor. 
  • Vouchers can be used on courses, taster days and workshops, are non-refundable. 
  • To purchase a voucher, please contact us and I will instruct you on payment and issue a personalized PDF.


Taster Workshops

  • Please arrive at the time stated on your booking, bring an apron and a towel with yo
  • Taster workshops must be booked at least 2 weeks in advance.
  • The minimum number of participants for a Taster workshop is 3 for adults. 
  • Under 12 must be accompanied by an adult. 
  • We reserve the right to cancel the class if not enough students are attending, and an alternative date will be offered.

Cancellation policy

If you wish to cancel your course or workshop, we have a no refund policy, but a coupon for the same value can be issued in special circumstances. This can be used on courses and workshops, and it is valid for 3 months from the date of issue and can be transferable.

Missing a Class

  • We kindly ask that you commit to attend all scheduled dates of the course. Missing a class is non-refundable, and classes cannot be brought forward into the next block. 
  • All courses follow a structured curriculum, and missing a lesson may result in missing important steps of the ceramic process and/or techniques. 
  • Occasionally and whenever it is possible we can offer a catch-up lesson providing that there is space. 
  • It is your sole responsibility to make sure that you arrange a catch-up lesson with the tutor, and this must be within the block booked. If you do not, you will lose the class you have missed.
  • If a class is cancelled by the teacher, two dates for a replacement class will be offered, depending on availability, if you cannot attend on any of the dates offered no refund will be offered. 

Firing charges: 

The firing charge is £1 per 100g of glazed ceramics, this covers costs of:

  • expensive materials like glazes.
  • time loading and unloading the kiln, 
  • checking that the pieces have been glazed correctly 
  • electrics for the two firing. 
  • This applies to all classes, workshops and taster days.

Timing:

Working with ceramics is a lengthy and complex process, time for drying and firing must be respected if you wish a good result. Generally your piece will be ready to collect within 4 to 6 weeks as there are many factors to consider:

  • the complexity and size of your projects
  • the thickness of your pieces
  • the workload of the studio

Work Collection:

On the last session your work should be ready for you to apply the glaze, pots will be fired and ready to collect within 4 to 6 weeks from the start of your course or date of your taster workshop, depending on the workload and size of your work. 

When your work is ready to collect an email will be sent, please pay for the firing before collection by card or cash and collect promptly by arranging a suitable time via email or text 

Uncollected work

Uncollected work will be disposed of one week after receipt of the collection email, if no contact has been made to arrange a collection.Once your work is fired you are still liable for the firing costs, you will be sent an invoice to be paid within 5 working days.


  • I understand that if not enough students are enrolled onto a class, the tutor will offer me an alternative day/evening or a coupon. 
  • I understand that spaces are not transferable.
  • I agree that once I book my course, workshop, or taster, I cannot request a refund.
  • I acknowledge that by booking, I am committed to attending all scheduled dates of the course. I 
  • understand that if I miss a lesson, I cannot request a refund or coupon. 
  • I acknowledge that beginner courses follow a structured curriculum, and missing a lesson may result in missing important steps of the ceramic process and/or techniques. 
  • I understand that there is an additional charge of £1.00 per 100g of finished work to cover firing and glazing, which must be paid before collection via card, cash, or bank transfer. 
  • I acknowledge that once my work is fired, it cannot be recycled, and I am responsible for collecting and covering the cost of firing. 
  • I understand that if I purchase a voucher, it will expire after 1 calendar month (it can be extended on request by contacting the tutor on receipt). 
  • I understand that it will take between 4 to 6 weeks for my work to be ready for collection, and I will be contacted by the I understand that my work is my responsibility, and I must follow the instructions of the tutor. The tutor is not responsible for the outcome of my pieces, and occasional issues may occur during the kiln process. 


I acknowledge that once contacted by the tutor, I must make arrangements to collect my work within 7 days. Failure to do so may result in disposal or repurposing of my work, and I am still liable for the cost of firing.